TNT Securities is a small company in
Tulsa, Oklahoma. TNT Securities sells, installs, and monitors security systems
for homes and businesses in Tulsa, and the surrounding areas. The company prides
itself on quality products and optimal customer service.
Organizational Structure
TNT Securities small business organizational structure is a partnership. A partnership is simply a business owned by two or more people (Find Law, para. 7). Two owners operate TNT as a partnership and must report their profit shares on their personal income taxes. Each owner is also personally liable for debts and liabilities of the business.
Both partners of the organization are accountable for their actions and must provide proper financial accounting (Find Law, para. 12). Financial accountability is important in a partnership and the partners at TNT have certain responsibilities to bear including:
- Duty of loyalty
- Equal profit sharing
- Equal control
The partnership at TNT is a success because the partners work together in each aspect of the company. One owner operates the office and financials and the other partner manages the sales employees and the installers. Working together to manage, motivate, and
Organizational Structure
TNT Securities small business organizational structure is a partnership. A partnership is simply a business owned by two or more people (Find Law, para. 7). Two owners operate TNT as a partnership and must report their profit shares on their personal income taxes. Each owner is also personally liable for debts and liabilities of the business.
Both partners of the organization are accountable for their actions and must provide proper financial accounting (Find Law, para. 12). Financial accountability is important in a partnership and the partners at TNT have certain responsibilities to bear including:
- Duty of loyalty
- Equal profit sharing
- Equal control
The partnership at TNT is a success because the partners work together in each aspect of the company. One owner operates the office and financials and the other partner manages the sales employees and the installers. Working together to manage, motivate, and
inspire the employees helps the
business run smoothly and successfully.
Management and Leadership
At TNT management and leadership complement each other because both owners manage and lead the employees. Because the company is a small business the owners are managers and leaders who must motivate, direct, handles conflicts, dependable, knowledgeable of the industry, and create new ideas to increase revenue. The owners of TNT inspire and motivate employees by providing feedback regularly and working one-on-one with each employee. When an employee is hired at TNT, the owners work closely with the employee to offer the best training possible. The partners of the company believe managing and leading employees is not just about completing work but inspiring new ideas to promote growth within the organization. Employees are encouraged to ask any questions and offer ideas on products, services, and improvements to existing products, services, and strategies.
Organizational Behavior Theories
TNT Securities has a couple of different organizational behavior theories that are the decision-making approach and the systems approach. The decision-making approach focuses on the importance of decision-making, which is defined as a compromise between goal-oriented behavior and behavior that does not optimize goal achievement (Smith,
Management and Leadership
At TNT management and leadership complement each other because both owners manage and lead the employees. Because the company is a small business the owners are managers and leaders who must motivate, direct, handles conflicts, dependable, knowledgeable of the industry, and create new ideas to increase revenue. The owners of TNT inspire and motivate employees by providing feedback regularly and working one-on-one with each employee. When an employee is hired at TNT, the owners work closely with the employee to offer the best training possible. The partners of the company believe managing and leading employees is not just about completing work but inspiring new ideas to promote growth within the organization. Employees are encouraged to ask any questions and offer ideas on products, services, and improvements to existing products, services, and strategies.
Organizational Behavior Theories
TNT Securities has a couple of different organizational behavior theories that are the decision-making approach and the systems approach. The decision-making approach focuses on the importance of decision-making, which is defined as a compromise between goal-oriented behavior and behavior that does not optimize goal achievement (Smith,
para. 4). Decision-making is a
crucial part of any organization. At TNT management focuses on analyzing
information and asking expert advice in certain areas to make strategic,
tactical, and operational decisions. The owners also want employees to make
good decisions so the implementation of quality training and enlightened
management helps employees make sound decisions.
The systems approach helps management solve problems by recognizing the problem, developing an alternative solution, selecting the best solution that meets the company requirements, designing the system solution, and implementing the success of the solution system (MBA Knowledge Base, para. 2). TNT Securities uses the systems approach because this approach is an organized solution to problems. For example, sales are declining because the sales employees are giving products to customers for very low prices. The system approach helps management show the sales employees the situation and why the organization needs to sell products and services for a certain price. The poor sales are the output and the inadequate selling effort in the input. These factors provide feedback to the owners that something is wrong in the sales department that must be fixed. Both the decision-making approach and the systems approach help TNT Securities operate smoothly.
Conclusion
The systems approach helps management solve problems by recognizing the problem, developing an alternative solution, selecting the best solution that meets the company requirements, designing the system solution, and implementing the success of the solution system (MBA Knowledge Base, para. 2). TNT Securities uses the systems approach because this approach is an organized solution to problems. For example, sales are declining because the sales employees are giving products to customers for very low prices. The system approach helps management show the sales employees the situation and why the organization needs to sell products and services for a certain price. The poor sales are the output and the inadequate selling effort in the input. These factors provide feedback to the owners that something is wrong in the sales department that must be fixed. Both the decision-making approach and the systems approach help TNT Securities operate smoothly.
Conclusion
The TNT Securities Company is a
small partnership organization with owners that use a combination of management
and leadership skills to operate the company. The partners work together in
every aspect of the organization to train employees effectively, motivate
employees, handle financials, offer quality products, offer quality services,
and solve problems efficiently. These factors are implemented through two
approaches: the decision-making approach and the systems approach where the
company’s management and employees make good decisions and solve problems
easily.
References
Find Law (2011). The Small Business Partnership: General and Limited Partnership. Retrieved August 23, 2011 from http://smallbusiness.findlaw.com/business-structures/partnership/partnerships-basics.html
Find Law (2011). Types of Business Structures. Retrieved August 23, 2011 from
http://smallbusiness.findlaw.com/business-structures/business-structures-overview/business-structures-overview-types.html
Smith, Wayne (2011). Behavioral Organizational Theories. Retrieved August 23, 2011 from
http://smallbusiness.chron.com/behavioral-organizational-theories-4963.html
MBA Knowledge Base (2011). Systems Approach to Problem Solving. Retreived August 23, 2011 from http://www.mbaknol.com/management-information-systems/systems-approach-to-problem-solving/
References
Find Law (2011). The Small Business Partnership: General and Limited Partnership. Retrieved August 23, 2011 from http://smallbusiness.findlaw.com/business-structures/partnership/partnerships-basics.html
Find Law (2011). Types of Business Structures. Retrieved August 23, 2011 from
http://smallbusiness.findlaw.com/business-structures/business-structures-overview/business-structures-overview-types.html
Smith, Wayne (2011). Behavioral Organizational Theories. Retrieved August 23, 2011 from
http://smallbusiness.chron.com/behavioral-organizational-theories-4963.html
MBA Knowledge Base (2011). Systems Approach to Problem Solving. Retreived August 23, 2011 from http://www.mbaknol.com/management-information-systems/systems-approach-to-problem-solving/
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